Project overview
The e-rickshaw verification system records every e-rickshaw, its owner and its driver, and assigns each vehicle to a zone and route. Websofy built it for police use in Uttar Pradesh, where it runs as a module of the Lucknow Police portal and has been adapted for other districts.
The situation before
E-rickshaws have grown quickly in cities, often without reliable records of who owns or drives them. Unregulated routes cause congestion at busy junctions, and after an incident it can be difficult to identify the driver of a particular vehicle.
For owners and drivers
- Online owner and driver verification application.
- Correction of a submitted application when asked.
- Status check and printing of the QR code.
For police stations and officers
- Registration requests: pending, sent for correction, approved and completed applications.
- QR code and ID card printing: bulk printing for verified vehicles and drivers.
- Zone and route management: zones, routes and the number of vehicles permitted on each.
- Changes: zone or route change, removal from a route and owner or driver update, each with history.
- Reports: registration, application, route availability and numeric summaries.
How verification works
| Step | What happens |
| Apply | Owner or driver submits details online. |
| Check | The police station verifies the application. |
| Correct | Applications with errors are returned for correction. |
| Approve | Verified vehicles are approved and assigned a zone and route. |
| Issue | A QR code and identity card are printed. |
| Scan | Scanning the code on the road shows the verified details. |
Records the police can rely on
Each registration is tied to an owner, a driver, a vehicle and a route. Any change, such as a new driver or a different route, is recorded with its history rather than overwriting the old entry. Station-level users handle applications for their own area, while officers see consolidated figures for zones and routes across the city.
How Websofy delivered it
Zones and routes were defined with the traffic authorities first, including how many vehicles each route should carry. The online application for owners and drivers was then opened, and police stations were trained to verify, return for correction or approve. Bulk printing of QR codes and identity cards allowed large numbers of verified vehicles to be issued their documents quickly.
What changed
Each e-rickshaw can be identified by scanning its code, routes carry a controlled number of vehicles and the police hold a searchable record of owners and drivers. Read more in our article on smart transport and vehicle management, or see the Lucknow Police citizen services portal.
How we approach engagements like this
- Requirement discovery mapped to the real workflow, users and data involved
- Solution architecture and module planning before any code is written
- Secure, tested engineering with clear documentation
- Structured handover, training and post-launch support