Project overview
The Radio Police Mail System is a secure internal mail application developed by Websofy for the Uttar Pradesh Police Radio organisation. Units across the state use it to exchange official communication in a system that the department itself controls.
The situation before
Official messages between units travelled as paper, radio messages or through general-purpose email and messaging apps. That made it hard to confirm who had received a message, to search old communication or to control access when staff were transferred.
What the system provides
- Organisation setup: departments, unit types, units and designations mirror the real structure.
- Employee registration: accounts for personnel with password reset by the administrator.
- Role and menu permissions: each administrator sees only the functions granted.
- Labels: messages organised by subject or category.
- Language support: interface labels maintained in more than one language.
- SMS integration: alerts sent through configured SMS templates.
- Database backup: backups created and downloaded by the administrator.
- Login history and logs: activity summary for oversight.
Administration at a glance
| Area | Managed by the administrator |
| Structure | Departments, unit types, units and designations. |
| People | Employee accounts, passwords and permissions. |
| Communication | Labels, SMS settings and templates. |
| Safety | Backups, login history and activity logs. |
Security and continuity
Access is limited to registered personnel, and administrators decide which menus each administrative user may open. Login history and activity logs give supervisors a record of use. Regular database backups can be created and downloaded by the administrator, so the department always holds a current copy of its own communication.
How Websofy delivered it
We first mapped the organisation: departments, unit types, units and designations. Accounts were then created against that structure so that messages reach a post or unit correctly even when the person holding it changes. Administrators were trained to manage users, labels, SMS templates and backups themselves, which keeps day-to-day control inside the department.
What changed
Communication between units now sits in one departmental system with controlled access, searchable history and administrative oversight. Accounts follow the organisation structure, so transfers and new postings are handled by updating the unit rather than sharing passwords. See our government systems page for the approach, or contact us to discuss a similar system.
How we approach engagements like this
- Requirement discovery mapped to the real workflow, users and data involved
- Solution architecture and module planning before any code is written
- Secure, tested engineering with clear documentation
- Structured handover, training and post-launch support